Upgrade To KYC Level 1
As a regulated VASP (Virtual Asset Service Provider) and financial intermediary, Idoneus is required to perform KYC/AML checks on all its users. At the same time these KYC/AML protocols protect the Idoneus Economy against bad actors. For more information about our KYC/AML Policy, please check here. Prior to being able to submit a Purchase Inquiry, […]
Verify External Wallet
Normally when you sign in to your user account on the Idoneus Platform, you will be automatically connected with the new wallet that was automatically generated for you. Cyberwallet is the wallet of choice for Idoneus and it has been tightly integrated with the Idoneus Platform and the IDON token. We suggest that you use […]
Sign In To User Account
You will need to be signed in to your account in order to perform any actions on the Idoneus Platform. STEP 1. SIGN IN TO YOUR ACCOUNT Navigate your browser to app.idoneus.io (add it to your bookmarks). To sign in to your account, navigate to the Sign In button located at the top right corner (on desktop) […]
Upgrade IDON Tokens
In case you already have IDON tokens in an external wallet (such as Trust wallet, Coinbase wallet, Metamask, etc), we recommend that you upgrade your tokens in order to use them on the new Idoneus Platform. REASONS FOR UPGRADING IDON Even though it requires a couple of steps by our clients to execute the procedure […]
Create New User Account
Hello. In this tutorial we will walk you through the steps to create a user account on the new Idoneus Platform. Let’s get started. STEP 1. CREATE NEW ACCOUNT First, navigate your browser to app.idoneus.io (add it to your bookmarks). This is the url of the new Idoneus Platform. To sign in to your account, navigate […]
Reactivate User Account From The Old Idoneus Platform On The New Idoneus Platform
In this tutorial we will walk you through the necessary steps to enable access to your user account on the new Idoneus Platform. Please note that this specific tutorial is only for people who previously had a KYC-verified account on the old Idoneus Platform. If you did not have a KYC-verified account on the old […]
Tutorial: Set up a MetaMask Wallet
In order to receive and send IDON, you will need to set up a digital currency wallet. MetaMask is a user-friendly and safe option for using on your desktop / laptop and mobile phone / tablet. Caution Protect your IDON from hackers and fraudsters. Please read these recommendations about crucial steps to take to store […]
How to reset my password on the Idoneus Platform?
In case you have forgotten your password for the Idoneus Platform, please follow the steps below to reset your password and regain access to your account. Step 1: Click the Forgot Password button Click on the Sign In button. Enter your email address. Wait a moment for the “forgot password?” hyperlink to show up and […]
SMS not Received?
For several steps in the KYC/AML Protocol you will receive an SMS on your mobile phone to confirm your identity before you can execute the step. This is the case for the Step 2: Client Profile, Step 3: Video Identification and Step 4: Upload Documents. What to do in case you have not received this […]
What restrictions are in place for becoming a client?
Idoneus does not enter into business relationships or transactions with clients and partners having the following characteristics: Country restrictions: sanctioned high-risk countries. Country restrictions: countries with full bans on crypto. PEP restrictions: active government members of high-risk countries. Activity restrictions: arms and armaments trade, private military, casino and lottery business, erotic trade, international trade in […]