Change or Add a Wallet

The Idoneus Platform allows your to have more than one wallet connected to your account, and if you want, you can add a (new) wallet to your account. CHANGE WALLET In the menu at the top right header, click on “Change Wallet”. You will be presented with options to: Connect to another wallet that is […]

How To Change Your Email Address On The Idoneus Platform

In case there is a need to change your email address that you have used for your account on the Idoneus Platform, there are a few steps required to update it. STEP 1: INFORM THE SUPPORT TEAM Please send a message to the Support Team that you want to change your email address, and what […]

How To Add (non-upgraded) IDON Tokens (ethereum blockchain) to Cyberwallet

In case you sent IDON tokens that were not upgraded yet, please note that in this case the tokens are still on the Ethereum network. In the Cyberwallet app you need to activate the Ethereum network, and add the Idoneus Token. That way you will be able to see your IDON holdings that have not […]

How To Add (upgraded) IDON Tokens (polygon blockchain) To Cyberwallet

Please follow the instructions in this video to add IDON (Polygon) to CyberWallet. https://youtu.be/a7a6P9g7Phc?si=8TCE-DJxLjvd2D_d NOTE: you can add/remove other tokens and from other blockchain networks to/from your wallet by following the same steps. NOTE: if you are looking to add non-upgraded IDON (on the Ethereum Blockchain) to Cyberwallet, please check the instructions here.

How To Transfer IDON Tokens From Your External Wallet To Your (new) CyberWallet

If you have IDON tokens on an external wallet such as Metamask, Trust wallet, Coinbase wallet, Ledger, etc you have the option to transfer these to your newly generated Cyberwallet. Cyberwallet is the wallet of choice for the Idoneus Platform and has been tightly integrated with Idoneus / IDON. However, please note that it is […]

Receive A Price Offer

By default, for all assets on the Idoneus Platform, interested buyers can submit a Price Offer, instead of a Purchase Request. This enables for there to be more transactions, and to get best value for the assets listed, especially when the asset is in high demand. The acceptance and rejection of price offers is managed […]

Receive A Service Request

When an interested buyer of your services submits a request on the Idoneus Platform for the service that you provide, Idoneus will reach out to you via email and connect you with the interested buyer. The service package will be tailored to the specific wants & needs of the interested buyer, and is considered a […]

Receive A Purchase Request

When an interested buyer submits a Purchase Request for an asset that you own (and for Price Offers that you have accepted), you will be notified automatically and a member of the Idoneus Team will reach out to you to discuss the potential sale and the next steps. PREREQUISITES To successfully receive and process Purchase […]

Onboarding New Assets, Goods and Services

As the owner of luxury assets, goods or services, you can request Idoneus to list them for sale on the Idoneus Platform. If you are an individual owner, please refer to this page to start the process. If you are a company that wants to onboard inventory, please refer to this page to start the […]

Connecting External Wallet Via WalletConnect Not Working

Unfortunately not all mobile wallets support the WalletConnect protocol. For example Coinbase Wallet does not support this protocol. To circumvent this technical issue, please see the instructions in this tutorial.  Also, in case you experience any kind of other technical issue during the Token Upgrade process with your external wallet, please follow the procedures in […]